Delete Account

Effective date: 2026-07-03

This page explains how Gradzyl users can request deletion of their account and associated data.

Delete your account in the app

If you can access your Gradzyl account, you can delete your account from within the app.

Open Gradzyl and go to:

Follow the confirmation steps shown in the app. Account deletion is intended to permanently remove your account and associated app data from our active systems.

Request deletion by email

If you cannot access your account or cannot use the in-app deletion option, email us at admin@gradzyl.co.uk.

Please include:

• The email address linked to your Gradzyl account.
• A clear request that you want your Gradzyl account deleted.

We may ask you to verify that you own the account before completing the deletion request.

What data is deleted

When your account is deleted, we delete or anonymise personal data associated with your account, including where applicable:

• Account profile information.
• Calendar and timetable data.
• Budget entries and savings data.
• Assignments, modules and task data.
• Meals, shopping lists and shared planning data linked to your account.
• Workout history and saved workout plans.
• Friend connections, invitations and notification tokens linked to your account.

Data we may retain

We may retain limited information where required for legal, security, fraud prevention, dispute resolution, backup integrity, or regulatory reasons. Where this applies, we only keep the information for as long as necessary for that purpose.

Shared data

If you used shared features, deleting your account may remove your personal account link from shared spaces. Some shared content may remain visible to other users if they created it, still need access to it, or where removing it would affect their own account data.

How long deletion takes

We aim to process deletion requests as soon as reasonably possible. Some backup or security records may take longer to fully expire from all systems.

Contact

Email: admin@gradzyl.co.uk